It can happen at any time in a regular office during a regular day. All seems to be running like clockwork, a well oiled ship. Then the pipes burst and your day, hell, your week is derailed as endless gallons of water spill through the office halls like it’s the Titanic boiler room. The water then makes its way through the floors, traveling down into other businesses, then ultimately trickling down into the first floor lobby. It’s a nightmare no business owner and manager wants to deal with. In order to avoid this flood of Old Testament proportions, there are certain matters that need to be dealt with.
What needs to be addressed, first and foremost, are damaged inventory & stock, a breakdown of all machinery and gear, water supply shut-offs and damage. Once these boxes have been checked, you’re on the right track to solving a moist and damp problem.
An experienced and licensed commercial claim public adjuster should be brought in to helm the situation. This professional would identify the main issues that might get lost in the insurance jargon. When you get to the nuts and bolts of these issues, yourself and the insurance company, may not fully grasp the details. A public adjuster is crucial, and will begin to build an A-Team, the first member being the mop-up crew…a plumber.
Yes, plumbers are the experts in these matters, not you. Don’t try to take matters into your own hands with troubleshooting measures. Never put a band-aid on the problem, especially when that band-aid is concealing Hoover Dam-level waters from flooding your office breakroom. Plumbers undergo a number of tests, diving deep into the problem, even if it means taking a dip into sewer water. Sometimes these plumbers will order a leak detection to be performed. This will require a third-party leak detection company to come in and add, yet again, another member to your A-Team.
So you have your A-Team, now let us offer some basic tips that will get you on the right track.
- Be safe and take safety measures.
- Ensure that the entrance to your property is safe, both as a fire hazard and for basic safety.
- Document all the damage with photos and videos for purposes of evidence.
- Find and secure the hard copy of your property policy.